CRM 2011 – Lentidão (GbIehObj Class)

Dynamics CRM 1 minuto

Pessoal,

Tivemos um caso em que havia grande lentidão em um cliente que usa CRM 2011 com autenticação ADFS. Após um estudo, leituras e diversas tentativas, realizamos uma abertura de chamado junto a Microsoft e solução!

Nossos bancos utilizam o add-on “GbIehObj Class” e este faz com que a navegação do CRM seja reduzida drasticamente por conta de suas validações.

GbIehObj Class

Para solucionar o problema, remova os add-ons!

Parte do chamado MS com a solução:

looked at the dumps. The wait is in this component. Please contact the vendor of this component

start end module name
3b000000 3b367000 gbieh (export symbols) gbieh.dll
Loaded symbol image file: gbieh.dll
Image path: C:\PROGRAM FILES\GbPlugin\gbieh.dll
Image name: gbieh.dll
Timestamp: Wed Feb 29 12:57:37 2012 (4F4E7521)
CheckSum: 0014BF74
ImageSize: 00367000
File version: 3.14.7.11
Product version: 3.14.7.11
File flags: 0 (Mask 3F)
File OS: 4 Unknown Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0416.04b0
CompanyName: Banco do Brasil
ProductName: Banco do Brasil Gbieh
InternalName: Gbieh
OriginalFilename: Gbieh.dll
ProductVersion: 3,14,7,11
FileVersion: 3,14,7,11
PrivateBuild: Banco do Brasil
FileDescription: Gbieh Module
LegalCopyright: Copyright © 2003-2012, Banco do Brasil
LegalTrademarks: Banco do Brasil, Gbieh
Comments: Banco do Brasil, Gbieh

Agradecimentos ao pessoal de engenharia de infraestrutura:

Eduardo Antunes

Daniel Ribeiro

[]’s,

Tiago Cardoso

Publicado por Tiago Michelini Cardoso

I have been working with IT since 2006, almost of this time, I was working with Microsoft Dynamics CRM/365 as a source of solutions. I graduated in Bachelor of Information Systems at FIAP (Faculdade de Informatica e Administracao Paulista) in 2012.I really love what I do! Technology has been my interest since always. Even in a world too different of the current one, when we haven't had the internet, tablets, smartphones and social networks!Although I have worked in some different roles, I can't give up "the developer's life". Even knowing that I'm still so far of the greatest developers. Development is the thing that I love to do!I started my contributions with the Microsoft Dynamics community in 2010. At the beginning, I used to help at MSDN and TechNet forums. But now, I'm fully dedicated to this blog!I have the enormous honour of being the only Brazilian who got the award for Microsoft MVP (Most Valuable Professional) for Microsoft Business Applications (Dynamics 365). I have been receiving the award since 2012.In my free time. I like to cook, do some hiking, watch movies/series and when it's possible, travel!

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